Monday 25 February 2013

Online RSA Training Now Available!*

With over 70,000 licensed venues in Australia, there’s an abundance of opportunity for people to work within the hospitality industry. The industry is fun, fast-paced, and full of exciting employment prospects however, there are some requirements you need to meet if you wish to work behind a bar, at a bottle shop, or even as a security guard at a licensed venue – in fact, liquor laws across the country require anyone who is involved in the retail sale, supply, or service of liquor in licensed venues (this includes promotional staff, club directors, and volunteers serving liquor under a function license as well as security officers) to complete Responsible Service of Alcohol training in order to nowadays obtain a new photo competency card to work in roles that require this qualification.

Previously, Responsible Service of Alcohol training could only be conducted in a classroom format which has proved difficult for countless clubs wishing their employees to obtain Responsible Service of Alcohol certification quickly whilst saving time and money on travelling to courses. Well, that’s all changed thanks to an online course which now provides an alternative to traditional classroom training, particularly for staff in regional/rural areas and for those who have difficulty attending a classroom.

The added benefit of online training is that it now offers clubs flexibility in terms of how the mandatory training program is delivered. That is, your staff can now complete the Responsible Service of Alcohol course in their own time, either at work or their home – all they need is a computer and internet connection. What’s more, the online course addresses key Responsible Service of Alcohol areas such as intoxication and underage issues through interviews with industry personnel and regulators, as well as role play. The interactive course allows staff to review material, answer questions, and visit related websites for additional information.

Operated through ClubsWA, it’s an ideal fit for clubs across Australia and is an accredited government-approved online training provider that offers personalised service during and after completion of the course by industry professionals. Delivered through their training arm, Work Behind a Bar, ClubsWA have trained over 30,000 people in Responsible Service of Alcohol and liquor licensing courses across the country.

As a nationally registered training organisation since 1998, ClubsWA has worked hard to develop a leading product to enhance its relationship with governing bodies throughout Australia. In fact, ClubsWA and each of its governing body partners is a key stakeholder in working with state government agencies to apply understanding and regulation to liquor licensing laws as they apply in each jurisdiction.

For further information, simply jump online and visit www.workbehindabar.com.au where you can simply follow the links to complete the course.


*This article was edited from Club Life Magazine, February 2013 Issue.

Tuesday 19 February 2013

Why RSA Training is Important

The Responsible Service of Alcohol (RSA) Course is a MANDATORY hospitality training program that provides the fundamental knowledge and skills for those involved in the sale and service of alcohol. This program provides students with the skills to be able to perform their job within the boundaries of the law as well as being capable of dealing with situations that may present themselves as they work within this sector of the hospitality industry.

RSA training provides students with a number of benefits which include:
·        Detailing the various responsibilities and obligations that apply to people involved in the sale and service of alcohol;
·        Providing clarification and procedures to help service staff deal with particular situations including those involving intoxicated and underage patrons; and
·        Making them aware of the penalties which apply in relation to the sale and service of alcohol

Each state throughout Australia has their own Acts and Regulations which govern the service and sale of alcohol. Although these state legislations are very similar, THERE ARE DIFFERENCES. This is why it is so important to choose a course that is contextualised for the state where you are working or planning on working in. There will be differences in the working environment and staff must ensure they are aware of the compliance issues and obligations that apply to them specifically in that state.

RSA training throughout Australia provides a number of benefits to the wider community which include:
·        Providing the knowledge and teaching the skills that enable service staff to be able to fulfil their duty of care obligations that relate to their patrons;
·        Increasing the knowledge that the community possess in relation to alcohol and the effects that it has on one’s health;
·        Improving the overall health of Australia’s younger community through the control of underage drinking;
·        Improving the overall health of the community at large through the control of over-intoxication;
·        Decreasing the number of hospital cases that result from excessive drinking and other alcohol-related incidents; and
·        Reducing the negative impact that alcohol has on the community through alcohol-fuelled violence and crime.


For more information on online RSA training, visit www.workbehindabar.com.au where online training is available for the following states: ACT, NSW, NT, QLD, SA, TAS, and WA.

Sunday 2 September 2012

NEW COURSE LIVE TODAY!

MLP1 Approved Manager Training
 
 The new Management of Licensed Premises (MPL1) course is live today!

This course will replace the 52065 Course in Liquor Licensing course. Valid in WA only!

This course will help you to manage legislative responsibilities for the sale, supply and service of liquor - core unit.

You must already have your RSA certificate before starting this course!

  • If you don't have your RSA certificate select the RSA icon on the left to start your training.
  • You will be required to provide a copy of your RSA certificate prior to issue of your MLP1 certificate

Need your ID card?   Do you need to do this course?


RECOMMENDED DOWNLOADS

DRGL Approved Online MLP1 Training

  • This Accredited Management of Licensed Premises Online Training is contextualised for Western Australia.
  • MLP1 - Manage legislative responsibilities for the sale, supply and service of liquor is partial completion of the 52473WA course Management of Licensed Premises
  • MLP1 was created specifically for Western Australia as per Department of Racing, Gaming & Liquor approval and provides participants with the training competencies to manage a licensed premises.
  • This course is a mandatory requirement for persons applying for a Liquor Licence and also persons applying for an Unrestricted Approbed Manager ID card.
Approved Manager ID card
  • Successful completion of this training course will satisfy the training requirement for;  Licensee and/or Unrestricted Approved Manager applications
  • You may apply online at www.rgl.wa.gov.au for your ID card after finishing this training
  • Please download the Approved Manager Lodgement Guide for details
Assessment Process
  • Your competence will be assessed through a three-part process.
    • PART 1 - Multiple Choice
      • You will complete five Learning Modules. Each module will be followed by Assessment Questions
      • There are thirty-one (31) multiple-choice questions in the assessment.
      • If you are unsure of an answer during the multiple choice questions you may review the Learning Materials by selecting "EXPAND MENU"
      • You can Log Off and return to the assessment at any time you choose.
      • You will be required to correctly answer twenty-six (26) muliple-choice questions to be deemed competent to progress to the written test
    • PART 2 - Written Assessment
      • Upon successful completion of PART 1 you will be required to submit written answers to eight (8) questions on the Assessment Form.
      • You will not be able to review the Learning Materials at this stage.  It is recommended that you refer to your Workbook that you can download/print during your training.
      • After you are satisfied with your answers you can select SUBMIT to forward the Assessment Form to be checked.
      • You will be required to correctly answer six (6) of the eight (8) questions to be deemed Competent.
    • PART 3 - Authenticity
      • Following submission of your final Assessment Form you will be required to download your Authenticity Statutory Declaration
      • You will be required to complete the Statutory Declaration that you were the person whom completed the assessment and return to our office by mail, fax or email prior to the issue of your MLP1 certificate.
      • You will be required to show acceptable photographic evidence of your identity in the form of either; Current Driver Licence, or Current Passport, or Current Proof of Age card
      • Your declaration must be witnessed by any of the 50-types of approved persons on the Qualifications List.
      • Download the Qualified Persons list here to assist you in locating an approved witness
Registered Training Organisation 6226
  • Approved Trainer DRGL
  • Clubs WA is a proud partner of www.workbehindabar.com.au
  • This registration also entitles you to 12 months free training membership. For more information on training membership, go to the courses page



Purchase course for $220 - including professional advice before, during and after completion.
 
 
Follow the link to our website for more information!
 
 
All information taken from www.workbehindabar.com.au 

Thursday 9 August 2012